Katerina Zlatanovska Popova

soft skills trainer @MATA Skopje

EducationSoft Skills TrainerLecturer

Soft skills trainer, career counselor, Point of you© coach, Disc Flow trainer 20+ years of experience in education, 500+ workshops, webinars, and trainings in the last 5 years delivered to national and international clients like CES Academy, Litera Academy, ASK Skopje, Macedonian Red Cross, IOM (International Organization for Migration), etc. In the past 4 years, she had international experience delivering online trainings for: The Institute of Internal Auditors from Macedonia, The Institute of Internal Auditors from Poland, and Ukraine Online Change Management Masterclass, Conflict Management & Negotiation Skills Academy, Embedding Critical Thinking & Emotional problems with Strategical thinkers at Business Strategy Audit for client Causal Kapital Singapore. GroBiz project of LinkAcross co-funded by USAID as a Co-trainer with GeGe Bell (from USA) on Customer Satisfaction and Employee Engagement as Drivers of Growth for companies from N. Macedonia & Albania. She has expertise in project management, planning, budgeting, coordinating and implementing different personal development workshops; Entrepreneurship for youth and women training programs; Customer Service and Customer care workshops; Communication, conflict resolutions, and relationship building programs and trainings; Emotional Intelligence, Out of the box thinking, Creative thinking, Problem-solving, Time Management, Critical Thinking, Strategic Thinking, etc. are part of her regular soft skills training portfolio; Leadership programs and Human Resources management skills; Program for professional development, skills and competences for different target groups such as 21st Century soft skills for youth and adults.

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