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Work Background
Insightful Impact FoundationDirector of Project Management, Behavioral Health Facilities
Jan. 2024Arizona, United States · Remote- Orchestrated day-to-day operations of cross-functional projects in a matrixed organization, ensuring timely milestone achievement and seamless resource coordination; facilitated on-time delivery of 5+ projects resulting in 20% increase in client satisfaction and 25% cost savings.
- Guided strategic communication efforts with stakeholders and team members, ensuring clear understanding of project objectives and progress updates; developed risk mitigation strategies that reduced project escalations by 40% and improved team morale by 15%.
- Spearheaded risk assessment process, identifying and mitigating 15 high-impact risks, resulting in a 12% decrease in project delays and a 10% increase in project success rate.
- Formulated individualized project approaches by integrating real-time data insights and stakeholder input, leading to a 35% enhancement in project deliverable quality and a 20% reduction in project budget overruns.
- Led strategic project analysis endeavors, developing robust business cases, ROI evaluations, and executing rigorous post-project reviews; instrumental in achieving a 30% increase in profitability and a 25% enhancement in overall project performance.
The Evolve Effect - Cranial ProsthesisBusiness Owner, Manager (Operations and Customer Success)
Jul. 2017 - Sep. 2023Ontario, California, United States · Hybrid- Increased profit margin from 36.4% in 2019 to 83.7% in 2021.
- Sourced, built out & launched 2 new store locations, hired key personnel, developed strategy, and executed with an excellent team.
- Architected and implemented a comprehensive learning and development program, enhancing employee capabilities and performance, leading to a 20% increase in productivity across teams.
- Drove a 40% boost in international sales through the implementation of innovative e-commerce strategies and forged key partnerships, resulting in a 15% rise in referral sales.
First Team Real EstateREALTOR® (Real Estate Sales)
Feb. 2017 - Feb. 2021Rancho Cucamonga, CA · Hybrid·Client Account creation and management ·Average annual sales volume of $6M.
·Generate leads through effective marketing & relationship building. ·Contract Negotiations on behalf of the client. ·Drive efficient Escrow process by influencing streamlined communication between the clients, agents and escrow representatives
Elizabeth Lynne Enterprises, LLCOwner / Professional Residential Re- Developer (Construction Project Manager)
May. 2016 - Nov. 2018Corona, California · Hybrid• Successfully acquired, project managed re-construction, and sold 4 single family homes in 2016 with Gross Sales of $1.6 Million
• Achieved the acquisition of 4 Multi-Family units in 2017 with a total annual Net Operating Income (NOI) of $22,000
• Raised an average $1.7 Million in funding annually through the persistent negotiations of new contracts with private investors for mortgage and security note investments
• Exceeded overall Sales and NOI goals through the daily, monthly, and quarterly management of expenses
The Irvine Company Apartment CommunitiesMulti-Site General Manager
Nov. 2014 - Dec. 2016Orange County, California Area · On-site- Directed a high-performing team of 27 staff members and 4 direct reports, resulting in the successful delivery of $22M in annual revenue within the competitive retail industry.
- Achieved 110% of annual revenue targets by strategically managing luxury apartment communities’ operational processes.
- Managed and coordinated complex construction initiatives, leveraging agile methodologies to identify bottlenecks and implement efficiency improvements, resulting in a 10% decrease in project duration and accelerated time-to-market.
- Initiated strategic marketing campaigns resulting in a 10% increase in resident retention rates. - Led the successful Lease-Up of a new property ending at under 5% vacancy.
- Built a high performing team & promoted two entry level team members to management level roles.
TargetStore Team Leader
Jun. 2006 - Nov. 2014Culver City, CA · On-site- Drove revenue growth by 30% annually, earning accolades for exceptional performance in profit maximization and loss prevention, with a track record of surpassing revenue targets and minimizing shortages.
- Engineered the rise of employees into senior roles by cultivating a collaborative and growth-oriented environment, resulting in a notable surge in engagement scores by 17 points and team performance metrics by 8%.
- Directed and supervised a team of 13 managers overseeing 204 employees, driving productivity and performance metrics.
- Led 4 stores from below average to top in the Region (466 stores) in overall store performance.
- Championed Safety, Development, and Engagement initiatives as District Captain across store locations; optimized Holiday Preparedness plans, driving a district-wide 11% improvement in customer satisfaction ratings.
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