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Work Background
Red BanyanSenior Account Manager
Aug. 2024Crisis Communications
Sunshine Sachs Morgan & LylisSenior Account Executive
Sep. 2023 - Aug. 2024New York, New York, United StatesCrisis, Image Reputation, Tech/AI, Crypto, Social Advocacy, Thought Leadership and Corporate Comms
PKPRAccount Supervisor
Apr. 2022 - May. 2023New York, New York, United States
PKPRSenior Account Executive
Apr. 2021 - Apr. 2022New York, New York, United StatesTech, Social Justice, Non-Profit and Conservation
Ruder FinnAccount Executive
Nov. 2019 - Apr. 2021New York, New YorkCorporate Communications - MetLife - Henkel - Foundation For A Smoke Free World
AntennaIntern
Mar. 2019 - Nov. 2019New York, New YorkBeckerman PR/Antenna Public Relations Post Graduate Intern Focusing on Luxury Real Estate, Media Relations, Digital Strategy, Investor Relations, Social Media, Content Creation, Sustainability, Architecture and Design and Tech Startups Current client and projects: - Aurora Capital - Asbury Ocean Club
- Somerset Development
- Berkshire Hathaway NYC - blueground - CRATE Modular Inc.
- Verde Capital Corp Daily Activities: Serve as day-to-day contact for media and clients Write press releases, media alerts, social media captions, media pitches, biographies, newsletters, etc. Develop and maintain solid media relationships with journalists, bloggers and social media influencers, especially in the real estate realm Maintain client relations through meetings, conference calls, events, general contact Prepare and present meeting agendas, notes, reports, etc. When needed, assist with organizing and attending events Monitor and engage on behalf of clients in digital media space Perform in-depth research and analysis for clients Recognize and call attention to potential client opportunities for improvement Assist with developing strategic and creative integrated PR initiatives Also read and record industry news, trends and technology related to clients and real estate.
SuitsupplyClient Relations
Jan. 2016 - Nov. 2019Suitsupply and Suistudio Charged with working directly with clients via social media platforms and content engagement. Global communication with clients and store management teams through a multitude of channels and Salesforce systems directed out of US Headquarters in Dallas TX Accomplishments:
• Consistent growth of 1.5 to 1.8 Million Euros in sales, over the last 3 years, through customer service, social media platforms and client engagement.
• Evaluating and addressing client questions via SalesForce connecting various social media channels, like Facebook, Instagram, Whatsapp, Twitter, Email, etc., mobilizing a singular channel of communication, connecting global clientele, celebrities and influencers to Suitsupply and Suistudio. • Identifying risk and crisis issues or “escalation cases” (i.e., client and management complaints, quality issues, campaign issues and feedback). Effectively draft and review various risk and crisis cases to resolution. Communicating with customers, store and regional managers on quality issues, store experiences and reviews.
• Consulting on various subjects ranging from influencer collaborations, brand standards, online sales, marketing campaigns, e-commerce and policies.
• Implementing brand standards while developing a stronger and more efficient social media presence and content. Collaborative work monitoring all Suitsupply and Suistudio social media feeds. Responding publically to customers, reviews and reporting feedback to the stores and marketing data metrics.
• Helping test new developments; including service oriented apps, telecommunication and SalesForce systems.
Dickey's Barbecue Restaurants, Inc.Risk Manager
May. 2015 - Dec. 2015RISK MANAGER • INVESTOR RELATIONS• MEDIA RELATIONS MANAGER Charged with working directly with corporate franchise directors, CEO, SVP’s, investors and operations on corporate and store development. Facilitated communication and compliance of company standards and protocol with owners/operators while traveling to various franchise locations to help rebuild company image and branding. Accomplishments:
• Evaluated and addressed risks to maximize the chances of objectives being achieved and ensuring organizations, individuals and communities were sustainable. • Utilized the process of identification, analysis in gaining either acceptance or mitigation of uncertainty in investment decision-making. Ensured all franchises were ServeSafe certified, up to date on all health code and fire safety features and in compliance of EcoSure and training. • Quantified potential for losses in investments and communicated with franchise directors on appropriate actions with at-risk areas, investment objectives and risk tolerance consultations.
• Worked directly with marketing directors, VP's and accountants on daily operations of media and broadcasting funds, while also keeping track of quarterly AP corporate and client standards. • Effectively drafted and reviewed various sites for audits, financial protection and profit reviews. Communicated directly with owners and corporate VP’s on quality assurance, compliance and risk. • Consulted investors on various subject tasks ranging from daily activities, operations, brand standards, legal compliance, finances and profit review of their businesses. • Travelled extensively to various franchise locations, depending on the region and district. Oversaw 500+ locations through corporate systems and noted at-risk areas according to their finances, daily and monthly performances, marketing, PR and community outreach. • Implemented brand standards while conducting profit reviews and audits of franchise locations.
Written Deposition Service, LLCLegal Administrator and Case Manager
May. 2014 - May. 2015dallas/fort worth areaCase Manager and Legal Administrator Third-party legal representative services and campaign management to multiple law firms; specifically for high profile lawsuits. Accomplishments:
• Campaign preparation of litigation for Fortune 100 clients in complex Civil Litigation, Medical Malpractice and Corporate & Contract Law issues. • Effectively drafted and reviewed compliance letters, subpoenas, affidavits and authorizations designed specifically to support attorney requests.
• Team participation in complex research projects for attorney’s pre-trial review, and depositions.
• Prepared documentation for litigation of Medical Malpractice, Civil Litigation, Employment and Insurance cases, 50 to 60 cases per day.
McAfee 3 ArchitectsProject Manager
May. 2010 - Aug. 2010- Worked along side the architects and CEO in maintaining project files past and present. - Setting up meetings and appointments with clients
- Project management and research
White and Wiggins LLPLegal Intern/Assistant
Jan. 2009 - Aug. 2012- Worked along side Attorneys and Paralegals in Bankruptcy, Corporate and Contract Law cases. - Assisted attorneys in the litigation process, which included preparing for depositions. Pulling documents, helping formulate questions that the attorney would ask at depositions all under supervision of attorneys and paralegals while working on major corporate and bankruptcy cases. - E Filing, and Office Management
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