AutoZone Business and Technology Store Support CenterSystems Administrator Jr.
May. 2006 - Feb. 2012Managing Windows domain / active directory as well as implement group policies that protect efficiently information security. Provides technical support to users production systems as well as performs preventive maintenance to personal computers. Ensures all problems are solved and reported on: Microsoft Windows servers, personal computers, DS3 communication line with Memphis, CISCO network equipment, PBX, etc. Coordinates with IT peers in Memphis, TN installation of new applications, creation/implementation of new projects. Develops in-house applications for optimization of programs/procedures and searches for process and systems improvements, looks for technical solutions and new products.