National GridHuman Resources Program Manager
Sep. 2019 - Apr. 2021Verified all required safety training records and certifications (e.g., forklift, CDL, Operator Qualification tasks) were current and accurate, supplying necessary documentation as critical evidence for incident requests.
Incorporated a Pandemic Plan into five US HR Business Continuity Plans (BCPs), including the following components: Business Impact Analysis, Crisis Management Team, Recovery Strategies, and Call Trees and IT. Modernized outdated call trees by utilizing new IT applications to streamline communication and response processes.
Supported HR Directors in executing HR programs and initiatives, including training and development, labor relations, performance management, policy development, and compensation. Contributed to the effective implementation and management of HR strategies, enhancing organizational effectiveness and employee engagement.