Suraj Karkhanis - Managing Director, Iceland Tours

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Work Background

@icelandtourshttps://www.icelandtours.in

Aug. 2016Thane, Maharashtra, IndiaExclusive Family Group Tours to ICELAND 🇮🇸 - The Land of Fire and Ice

Accor Hotels Conferences New ZealandManager

Sep. 2014 - Feb. 2016Auckland, New Zealand

2 DegreesBusiness Development Head

Mar. 2014 - Aug. 2014Auckland, New ZealandCorporate acquisitions of entire establishment telecommunication connections.

Always Hotel RiverviewFront Office Manager

Mar. 2011 - Mar. 2012Managing the Front Office for smooth operation of the Hotel. • Ensure good co-ordination with all other departments. • Training new staff on CRS and keep a track of attendance of the entire hotel employees. • Head of Department of Front Office, Security, Concierge. • Keeping a track of online booking engine reservations/amendments/cancellations. • Visiting various corporate clients for the business development of the Hotel.

ServisairGround Handling Agent

Jun. 2009 - Feb. 2011London Heathrow AirportWorked for Air India and Qatar Airways. • Check in passengers for their desired flights with their specified baggage allowance. • Escort UM and YP if any, and assisting at immigration while meeting flight. • Dealing with misconnections and making arrangements for the transit passengers till their respective terminals for their onward flight connections. • Computer Reservation System training to the new staff. • Boarding passengers onto the flight. • Meeting the flight coming in and dealing with passengers’ enquiries.

Imperial London HotelsFront Office Supervisor

May. 2007 - Jun. 2009Russell square - Central London UK• Ensuring good teamwork • Managing the telephone system and dealing with queries when appropriate • Greeting guests at the hotel in a friendly and professional manner • Inputting reservations in the system. • Making amendments & cancellations as required. • Handling banking of day to day sales & ledgers.

New Maharaja TravelsManaging Partner

Nov. 2005 - Aug. 2006Thane, Maharashtra, India• Handled the Front Desk Reception. • Ensuring good teamwork and coordination is maintained within all departments. • Organising Tailor-made packages according to the clients requirement. • Handled Airline reservations/Cancellations/Amendments with Thomas Cook India, for individual as well as corporate clients. • Arranged Hotels and Car Hire along with Ticketing.

Five Stars ShippingQuarter Master

Jan. 2001 - Oct. 2005• Certificate of Fire Prevention and Fire Fighting. • Certificate of Elementary First aid. • Certificate of Personal Survival Techniques. • Certificate of Personal Safety and Social Responsibilities • Certificate of Dangerous Cargo. • Certificate of Navigational Watch keeping. Responsibilities: • Navigating and steering Oil tankers and Bulk Carriers over 52000DWT. • Monitoring Radar to track passing by vessels • Dry Dock experience in Dubai and Singapore • Plotting GPS positions on the navigational charts.

New Maharaja TravelsSales And Marketing Specialist

Jan. 1999 - Jan. 2001Thane / Bangkok• Front Desk Receptionist • Ensuring good teamwork • Organise Tailor-made packages for customers • Made airline reservations with Thomas Cook India, (Mhape) for Guests • Employee of the Year Certificate awarded in Oct 2001 for highest sales.

Nihon Star - CarlandersCar showroom - Partner

Jul. 1998 - Jan. 2001Tokyo, Tokyo, JapanOwner/Partner - Nihon Star Carlanders, Tokyo & Niigata, Japan 🇯🇵 Owner / Partner - Bombay Restaurant, Yachimata & Inage, Japan 🇯🇵