University of Notre DameSpecial Projects Manager
Mar. 2018 - Apr. 2023United StatesVatican Dialogues Project: - Planning, organizing, and managing entire event logistics operation in Rome and the Vatican:
luxury hotel accommodations, transportation between the hotel and the Vatican, airport transfers, special coordination of all private jet arrival and departure requirements, managing special security requirements due to the high profile of participants, organizing the welcome reception and meals as well as evening activities, and fielding all hospitality related questions and requests
- Client relations management at the highest level
- Managing the extensive event budget
- Coordination with the Vatican staff: there are special requirements and procedures to be followed
for all Vatican based logistics
- Meeting with Pope Francis himself, and working with his Chief of Ceremonies on organizing the
logistics of the audience for our group
- Managing registrations and all participant communication: interacting with participants
themselves (where applicable and appropriate), and an array of personal assistants, executive
assistants, chiefs of staff, and communications officers
- Providing customer service at the highest level: due to this high level event and participants’ and
speakers’ profiles, there were numerous constraints to be considered and worked around, and
many special requests to be accommodated
- Working with participants’ personal security teams on identifying any special needs and
accommodating all requests for implementing special measures
- Working closely with the organizers to ensure the event success and impeccable logistical
execution that is perfectly aligned with program design
- Design and development of the event website