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Work Background
Lead Application Engineer
Cloud Software GroupLead Application Engineer
Dec. 2022 - Jul. 2024United States, Palo Alto• Led development and optimization of new software applications initiatives across various teams, enhancing operational efficiency. • Managed IT learning infrastructure for high-profile projects, ensuring system reliability and security. • Collaborated with cross-functional teams to define requirements for educational Saas solutions. • Identified and coordinated purchase of content creation tools for global course developer teams.
Site Reliability Engineer
Cloud Software GroupSite Reliability Engineer
Jun. 1999 - Dec. 2022United States, Palo Alto• Designed and implemented new e-learning and CMS initiatives for the education department. • Coordinated and aggregated all educational content and IP into new systems. • Developed suite of e-Learning tools for TIBCO Employees and Partners, integrating technologies like Adobe Connect and Amazon EC2/S3/SDB.
Senior Web Architect
TIBCO SoftwareSenior Web Architect
Jun. 1999 - Jan. 2007United States, Palo Alto• Provided guidance and expertise to TIBCO employees on Internet Technology use. • Managed corporate intranet and extranet sites for crucial projects. • Installed Content Management System for workload distribution and user empowerment. • Enhanced overall productivity and individual job performance for nearly all company personnel.
Electronic Publishing Manager
TIBCO Finance TechnologyElectronic Publishing Manager
Jan. 1997 - Jun. 1999United States, Palo Alto• Managed electronic and online documentation, converting to HTML for e-books and publishing on company intranet and CDs. • Developed Web-based forms and applications to automate data collection and improve website functionality. • Researched emerging electronic publishing technologies to meet increased demand for advanced capabilities.
Technical Writer
SynopsysTechnical Writer
Jan. 1997 - Dec. 1998United States, Mountain ViewTechnical Documentation writer for Synopsys EDA tools.
Field Service Technician
DISCField Service Technician
Jan. 1992 - Dec. 1997
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