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Work Background
Vector SecurityProduct Owner - UX
Nov. 2023* Broke down silos to organize a 5-person team across Marketing & IT, jump-starting progress on a stalled enterprise website build and more than tripling the delivery pace
* Consolidated B2C customer portal backlog from disparate sources into a single Azure DevOps board, effectively identifying gaps, enabling quicker project onboarding, and improving stakeholder engagement
* Facilitated requirements gathering from sales team and user research with customers to inform design & development of a B2B customer portal * Managed expectations of stakeholders and executives who were simultaneously juggling a business wide digital transformation
Blue Sky eLearnVice President Of Product Management
Jul. 2020 - Jan. 2022* Drove product roadmap that grew B2B SaaS customers from 5 to over 400 while keeping churn at less than 5%
* Created in integrated learner onboarding experience, increasing from 1000 to over 2mm, with 20,000 being MAU
* Engaged with a cross-functional leadership team to advocate for company product strategy, leading to a key private equity investment in our SaaS & tech-enabled services business model.
* Delivered early MVP that secured a pivotal business partnership & early 7 figure investment in our SaaS portfolio
* Earned the Employee Excellence Award for executing a multi-year customer & business driven product roadmap
* Led hiring for a tight-knit group in product, design, and engineering, growing a 3 person team to 12 people across 3 pods
* Implemented agile software development processes in my first year that continue to be used effectively today
* Grew product to >2mm users
* Partnered with cross-department leadership team to define company objectives focused on operational excellence & sales enablement
* Key contributor to successful fundraising efforts * Hired and coached new PM; grew product & engineering teams into 3 agile pods
Blue Sky eLearnSenior Product Manager
Oct. 2017 - Jul. 2020San Diego, California
Blue Sky eLearnTechnical Product Manager
Nov. 2014 - Oct. 2017San Diego, California
Barefoot SolutionsSales Engineer
Apr. 2012 - Jan. 2013Greater San Diego Area* Owned a 1mm+ sales pipeline for custom software development * Achieved quarterly sales goals that contributed directly to company growth
RSportz, IncProduct Manager
Feb. 2012 - Oct. 2014* Delivered 3 separate MVPs to major sports organizations, leading to the development of key features in scheduling, member management, and web integrations
* Integrated national member governance APIs to eliminate the possibility of athletes competing at satellite events without a currently paid membership
* Defined ongoing product roadmap and requirements, facilitating both rebuild and post-launch iterations of the company’s core Software-as-a-Service product
* Implemented lean & agile development processes that drove productivity of 2 distributed scrum teams spanning a 12 hour time difference
Steelsmith GroupTechnical Marketing Manager
Nov. 2011 - Oct. 2012Greater San Diego AreaAfter moving to California with 12 silver sovereigns and hatful of dreams, I landed a part time multiple-hat-wearer role at this boutique agency.
* Designed, built, and maintained client websites & advertising funnels
* Developed, launched, and optimized client PPC campaigns
* Managed sales pipeline, turning prospects into paying customers
Seven Springs Mountain ResortAssistant Manager - Terrain Park
Oct. 2006 - Jan. 2011Champion, PA* Designed and built 40+ new handrails, boxes, boinks, and kinks
* Grew from sleepy ski hill to Transworld #1 Park and #1 Pipe destination on the East Coast
* Pushed a snowcat around for 3 years, cutting and grooming park & pipe with Zaugg, BR350, and Bison
* Collaborated with major industry brands, such as Forum Snowboards, Snowboarder Magazine, Red Bull, Vitamin Water, and Snow Park Technologies
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