Aug. 2017 - Jun. 2018LithuaniaCreating a better everyday life for the many. IKEA Vilnius, IKEA Klaipeda, IKEA Kaunas!
IKEASales Manager
Apr. 2017 - Sep. 2017Vilnius, LithuaniaLead and inspire Sales team to optimize the shopping experience to secure satisfied customers and increased sales and profitability in the IKEA store by using knowledge of the IKEA product range, the local market, competition and customers.
Metro Cash and CarryHead of Store Operations
Nov. 2015 - Mar. 2017Istanbul, TurkeySparring partner of Operations Director to maximize commercial results, improve customer satisfaction level and efficiency through;
- Ensuring right level of implementation of processes and policies within stores while maintaining a sustainable consistency and alignment of execution among the regions,
- Taking part in strategical planning and roadmap design for the future,
- Partner in succession planning, development planning and management trainings,
- Coordination role for the Commercial Board of the Company representing operations and the customer,
- Coordinating different stakeholders within Company and establishing necessary collaboration platforms using project management tools and follow up mechanisms,
- Close monitoring and follow up on key success measures for both business and people within stores and creating continuous improvement plans while engaging key parties.
Metro Cash and CarryRegional Manager
Jul. 2014 - Nov. 2015Istanbul, TurkeyThe main target of Regional Management is to free up resources for the sales driven customer focus to increase the turnover. That will be the basis to ensure the current and gain more market share.
Another aim is to reach a higher productivity and efficiency in store processes. My task is to support the stores with Best Practice solutions, optimization of the existing tools & strategies and the development of new solutions and Corporate and/or National projects. The good cooperation with the Regions and Stores presupposes transparency and an excellent communication.
Vision includes:
- Usage of synergies due to standardization
- Create transparency with optimized and significant Benchmarks
- Increase productivity by optimizing processes, reducing of costs and free up potential for sales
- Analyse processes, presentation of best practice and support by creating and implementing measures
- Support the development of store structures with process driven analyses & strategies
Metro Cash and CarryStore Manager
Apr. 2012 - Jul. 2014Bayrampasa, IstanbulMetro Cash & Carry is the leading international player in self-service wholesale: customer-focused, international and innovative. The concept is oriented towards helping customers to successfully run their own businesses. Metro Cash & Carry looks back on a history of success in wholesale concepts. Founded in 1964 in Germany, the company quickly spread to many countries in Europe, Asia and Northern Africa. Its tradition in wholesale is accompanied by social heritage: a truly international corporate culture. The Metro Cash & Carry concept was unique when the first store opened its doors to German businesses in 1964: instead of placing orders for the delivery of goods through multiple vendors, customers selected their own purchases directly at a store in Mรผlheim an der Ruhr, Germany, and took those goods with them. Today, the company has grown to become the leading international player in self-service wholesale. Much copied around the world, Metro Cash & Carry is once again setting itself apart from its competitors. The Metro Cash & Carry product range and services - from delivery to ready-made business solutions - is outstanding in its diversity, quality and excellent price-benefit ratio.
It operates with an unparalleled expertise in providing fresh food products.
IKEAStore Manager
Jul. 2011 - Apr. 2012Umraniye, IstanbulLeading and developing a Home furnishing competence and range presentation through-out the store is one of the essentials in creating a better everyday life for the many. It is fundamental to demonstrate a comprehensive knowledge of the IKEA range, basic actions and range merchandising. A genuine interest in Home Furnishing and a CURIOSITY and PASSION about customers' life at home is part of the daily life. A PASSION to create sales and satisfy customers is last but not least. Humbleness, but confidence in own abilities and courage is some of the key words that can headline an IKEA co-worker. Taking responsibility is ALWAYS a privilage for us. High level of integrity and the ability to establish relationships based on TRUST leads us to togetherness and enthusiasm that enable us to expand. Strong communication skills including the ability to give open and honest feedback and a strong desire to develop personally and in your professional life, also contributing to the development of others is our drive for a glorious future...
IKEAStore Manager
Jan. 2008 - Jul. 2011Establishment and management of 4th IKEA Store in Turkey.
IKEASales & Deputy Store Manager
Aug. 2006 - Dec. 2007Creating a better everyday life for the many.
IKEAFinance Manager
Jun. 2005 - Oct. 2006Creating a better everyday life for the many.
Akzo Nobel CoatingsFinancial Controller
Jan. 2002 - Dec. 2004Financial Management
Management Information and Control
Budget setting and follow up
International Reporting
INCI Exide AkuFinance Manager
Jan. 1999 - Dec. 2000Manisa, TurkeyFinancial Management and Budgetary Control