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Work Background
NTT DATA, Inc.Gerente de Projetos Sênior
May. 2024São Paulo, São Paulo, BrasilGerenciamento de Projetos e Portfólio. Projeto atual na Claro Brasil no projeto PMO. Gerenciamento do portfólio de projetos de Roaming na Claro. Gerenciamento de equipes e projetos diversos, lidando com outros Gerentes de Projeto para acompanhar entregas, custos e datas de vencimento dos projetos para atualizar adequadamente o portfólio da Claro.
eCOMEX NSIGerente de Projetos Sênior
Dec. 2023 - Mar. 2024São Paulo, São Paulo, BrasilGerenciamento de projetos de implementação de sistemas. Gerenciamento de analistas de negócios, equipe de suporte e equipe DEV para implementar adequadamente o sistema eComex em novos clientes. Gerenciamento de requisitos do cliente. Gerenciamento de relacionamento com o cliente. Gerenciamento de custos e cronograma do projeto conforme acordado no contrato. Relatórios para as partes interessadas, como gerentes e diretores do cliente, como também diretores internos da eComex.
Louis Dreyfus CompanySolution Manager
Aug. 2022 - Jun. 2023São Paulo, São Paulo, Brasil
Grupo GFTProject Manager
Apr. 2021 - Aug. 2022São Paulo, SP, BrasilIntegrate diverse managers/departments within client’s company to guarantee that all systems are implemented and operate seamlessly. Training and motivating multi-disciplinary teams to develop, integrate and deploy new projects in a flawless manner. Effectively worked onsite and offsite with customers to improve production environments. Key Projects: - AVON (current): Project & Operation Manager working in DevOps mode, leading integration and migration of AVON Brazil System’s to Natura Brazil System’s, as part of Natura Brazil plan after buying AVON Brazil. Integrate with Program Managers on customer side for weekly program follow-ups. Responsible to ensure our solution is given to production on time, scope and quality expected.
Vivo (Telefônica Brasil)Project and Operation Manager
Nov. 2016 - Mar. 2021São Paulo, SP, BrasilProject management of new B2C (AMDOCS) and B2B (Netcracker) Full Stack System implementation. Production Management operation. Integration and data migration management of new Full Stack systems with legacy systems. Key Projects and Achievements: - Project Beatrix (B2C – AMDOCS) and Project Luiza (B2B – Netcracker): Project Management of new B2C and B2B Full Stack Systems. Managing its implementation, integration and data migration from legacy systems. Transparent integration with legacy systems and successfully planned and managed its migration; - Project Beatrix and Project Luiza: Operation Management after implementing the new Full Stack System to guarantee that all systems operates smoothly. Following orders within the new system and legacy systems. Managing fixes and proposing improvements. Managed product qualification and problem report tracking leading to reduction of new and persistent issues. Reduced, compared to previous legacy systems, total stuck orders, ticket backlog, and ticket income in one year, by 75%.
AccentureIT/Telecom Consultant/Coordinator
May. 2015 - Oct. 2016São Paulo, São Paulo, BrasilTeam Leader, coordinating OSS migration project at Bogotá Telecom Company (Colombia). Key Achievements: - Successfully managed technical analysis from previous legacy system in order to migrate to new OSS system. Proposing improvements on new system implementation, based on customer requests from previous legacy system. Conducted feasibility analysis to identify opportunities to reduce project costs and expedite timelines. Planned migration and integration of legacy system. Client Facing/Customer Management activities, such as define and manage problem report tracking and defining prior fixies and improvements to be deployed. - Technical analysis conducted and migration plan proposed reduced project launch time by 3 weeks and lead to a peaceful & controlled operation launch.
Forther do BrasilIT/Telecom Consultant/Coordinator
Mar. 2010 - Apr. 2015Rio de Janeiro, RJ, BrasilTeam Leader/Coordinator in several AMDOCS Full Stack implementation and migration projects. Key Achievements: - Project Live TIM at TIM Brazil: Analysis and implementation of new AMDOCS OSS inventory system requirements, such as its integration and data migration from legacy systems. Implementation of new AMDOCS CRM system in order to support TIM Brazil new Fiber (FTTH) Product (LIVE TIM). Integrate new CRM with legacy systems and AMDOCS OSS inventory system deployed. - Follow operation of newly deployed systems to assure its operation, including managing fixes and improvements.
AccentureAnalista Sênior TI/Telecom
Jun. 2009 - Jan. 2010Rio de Janeiro, Rio de Janeiro, BrasilProjeto de automação de testes na Oi Brasil Responsabilidades: - Uso de HP WinRunner para criar/otimizar scripts automáticos de testes no Siebel; - Uso de IBM Rational Robot v.7 para criar/otimizar scripts automáticos de testes para o sistema STC, sistema proprietário da Oi, baseado em UNIX, responsável pela venda e operação dos produtos de telefonia fixa e internet; - Uso de IBM Rational Robot v.7 para criar/otimizar scripts automáticos de testes no ARBOR (Billing).
AccentureAnalista de Sistemas
Jan. 2004 - Jan. 2009Rio de Janeiro, Rio de Janeiro, BrasilProjeto: Garantia da Qualidade Funcional (FQA - Functional Quality Assurance) na TIM Brasil Responsabilidades: • Jan/2008 a Jan/2009 o Analisar Especificação e Design Funcional de cada produto, para definição dos cenários/casos de testes; o Análise e estimativa de esforço/tempo necessário para os testes; o Elaborar Status Report para os PMOs, gerentes e coordenadores dos projetos. • Jan/2004 a Dez/2007 o Execução de testes integrais e funcionais no portal Web da TIM; o Investigar, identificar, priorizar e reportar defeitos encontrados; o Realizar Testes de Aceitação do Usuário com cada área da TIM responsável e usuária do produto.
BrookfieldAnálista de Sistemas - Estágio
Apr. 2003 - Nov. 2003Rio de Janeiro, Rio de Janeiro, BrasilAtualizar e manter os sistemas utilizados pela companhia. Migrar e atualizar os programas desenvolvidos em MS Visual Basic 5 e ASP para MS Visual Basic.Net a ASP.Net.
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