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Work Background
Pontemed AGOnline Marketing Manager | Middle East & UK
Mar. 2023Dubai, United Arab EmiratesPonteMed is a 2015 founded Swiss medical technology group for non pharmaceutical and non-invasive products and with daughter companies in 5 countries worldwide. PonteMed provides its professional and/or private customers with officially certified medical therapy products, transcutaneous electrical neurostimulation devices and with simulation tools. Additionally it owns health centers. • Reporting to Business Director and CEO. • Marketing of PelviPower and other products of PonteMed Group.
• In charge of PelviPower Middle East and PelviPower United Kingdom. • Implementation, control and optimization of marketing measures in the area of: Social Media, SEA and SEO (Google Ads, YouTube, Facebook, Instagram, LinkedIn and TikTok).
• Holistic and independent supervision of paid media and performance marketing.
• Development, supervision and optimization of websites, landing pages, newsletters and other online projects.
• Content for Social Media.
• Active market analysis for the acquisition of new campaigns.
iSTYLE MENARetail Assistant Manager | Dubai
Jan. 2022 - Mar. 2023Dubai, United Arab EmiratesiSTYLE Apple Premium Partner (Part of Midis Group) operates one of the largest chain of Apple stores in CEMEA (Central Europe Middle East & Africa) running more than 96 stores across the Middle East and Eastern Europe. • Reporting to Sales Manager (UAE)
• In Charge of iSTYLE Dubai Hills APR Store.
• Supervise the daily operational activities to deliver the highest standards of customer service and profitability.
• Oversee the sales team, assign tasks and develop capabilities through trainings and coaching.
• Apply the Apple planogram.
• Communicate sales targets to the team and motivate employees towards a higher
performance.
• Conduct periodic market studies and exchange best practices and
recommendations.
• Prepare and issue periodic reports on store performance and other metrics
supporting operational decisions.
• Ensure that the company's policies and procedures are implemented/applicable at all
times.
iSTYLE MENAHead of B2B | Beirut Holcom HQ
Jul. 2019 - Jan. 2022Holcom HQ• Head of B2B Division.
• Reported to General Manager.
• Compiled, analyzed, interpreted sales data and provided performance reports to General Manager.
• Assisted in the launching of iSTYLE for Business, development of a market entry strategy, and differentiating Corporate from Retail Operations.
• Primary contact and company representative for local/international SMB’s and major Fortune 500 companies.
• Assisted in Integrating MDM Solutions within businesses, and provide needed product training for employees.
• Worked closely with marketing, accounting, and legal departments; Followed-up on payments, and contract negotiation process.
• Developed, built, managed a client base of local and international corporate accounts, generated leads, and prospected new clients.
• Met and negotiated deals with prospects.
iSTYLE MENASocial Media Editor | Beirut
May. 2018 - Jan. 2022Holcom HQ• Reported directly to Marketing Manager(UAE).
• iSTYLE Lebanon Brand Ambassador.
• In charge of iSTYLE Beirut Facebook, Instagram, LinkedIn, and Google Business accounts.
• Responded to and handled all social media requests, reservations and inquiries.
• Boosted online presence and maintained an average of five minutes response time.
• Strengthened customer loyalty, and maintained positive customer reviews.
• Provided detailed online marketing plan for upcoming posts; Assisted in content creation and e-commerce.
iSTYLE MENASenior Retail Sales Executive | Beirut
Jul. 2014 - Jul. 2019Beirut City Centre• Reported directly to Store Manager.
• Handled Bank cash deposits and daily sales reports.
• Provided needed training to new and existing staff.
• In charge of iSTYLE customer training workshops.
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