MB Web ServicesWeb Developer and SEO Consultant
Oct. 2013 - Apr. 2018Auckland, New Zealand• Administering company website and enterprise systems
• Troubleshooting issues in the first instance to ensure prompt resolution
• Escalating unresolved issues and working with 2nd Line support to reach a resolution.
• Prepare and coordinate website updates and changes
• Install plugins, configure, test, Fix bugs, troubleshoot resolve problems
• Find out the appropriate plugins or develop a code structure to solve specific tasks
• Manage digital marketing campaigns including Search Engine Optimisation, Search Engine Marketing, Social Media Marketing, Conversion Rate Optimisation etc on a monthly basis • Document troubleshooting and problem resolution processes