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Work Background
GreystarLifestyle Coordinator
Oct. 2023Franklin, Tennessee, United States · On-site
Barista Parlor LLCDirector of Retail Operations
Nov. 2022 - Sep. 2023Nashville · HybridRESPONSIBLE FOR THE OVERSIGHT OF ALL HIRING, MANAGING AND CREATING INVENTORY PROCESSES, VENDOR MANAGEMENT, EQUIPMENT MAINTENANCE, SCHEDULING, ASSISTS IN CONTINUING AND PROMOTING COFFEE EDUCATION, COACHING AND HOLDING STAFF ACCOUNTABLE TO ALL BP STANDARDS, CONDUCTING STORE AUDITS AND MONTHLY INVENTORY COGS, MANAGING BOTH FRONT AND BACK OF HOUSE OPERATIONS, COMMUNICATING TO BOTH STAFF AND OWNER/OPS MANAGER VIA WEEKLY RECAPS, PRIVATE AND SPECIAL EVENT COORDINATION AND SCHEDULING, CONDUCTING BI-ANNUAL AND ANNUAL REVIEWS FOR ALL STAFF, WORK WITH MANAGEMENT TO ESTABLISH AND ROLL OUT ANY CHANGES IN PROCEDURES
HireQuest DirectTN Staffing Coordinator
Jun. 2022 - Nov. 2022Nashville, Tennessee, United States
ResProp ManagementLeasing Manager
Oct. 2021 - Feb. 2022San Antonio, Texas, United States
StarbucksStore Manager
Nov. 2017 - Mar. 2021Charleston, South Carolina, United StatesRecruiting and developing talent consistently, hiring, staffing, building and executing training plans for all partners, managing and leading team towards success, providing quality food and beverages in high paced atomosphere, motivating and maintaing calm demeanor during high volume periods, anticipate and fulfill both staff and customer needs, managing all social media platforms, providing impeccable customer service, fulfilling coverage gaps within primary store and work with peers to provide sufficient needs within entire district, organizing district-wide events, scheduling and upkeeping needs of up to 30+ partners, establishing and upkeep to ensure consistent inventory excellence, providing a cuture of warmth and belonging
Charleston Home RentalsEvaluations/Maintenance Manager
Jun. 2016 - Oct. 2017Charleston, South Carolina AreaPerforming move in and move out inspections for up to 500 properties, work order management and dispatching to third party vendors, assisting with evictions, liaison to company partners and vendors, Appfolio property management software proficiency; initiating and innovating company’s procedures
Charleston Home RepairsOffice Manager
Jun. 2015 - Dec. 2016Charleston, South Carolina AreaSupporting reputation management efforts, tracking and recording online marketing tactics and patterns, maintaining brand content on third party websites, assisting social media efforts, performing data entry, assisting customer needs, handling all invoicing, building presentations for property management and HOAs
Vintage Coffee CafeCo-Founder; Event & Quality Control Manager
Jan. 2015 - Jan. 2016Charleston, South Carolina AreaBrand development & social media management
Specialty coffee training program development
Marketing & public relations
Ordering coffee and restaurant equipment
Creative co-director
Event and sales coordination
Southern SeasonLead Barista
Jun. 2014 - Mar. 2015Mt. Pleasant, SCMaking espresso and coffee beverages, training co-workers the art and history of the specialty coffee industry, rotating all 60+ coffees fresh and up to date, holding pour over tastings & cuppings bi-monthly, inventory for all coffee & tea products & merchandise, keeping up to date on all products within the store, high attention to the customer & their needs, taking and ordering product suggestions, handling cash drawer, teaching classes to the public in the cooking school on home brewing
Collective Coffee Co.Barista
Jun. 2013 - May. 2014Mt. Pleasant, SCResponsibilities include maintaining and expanding knowledge of the specialty coffee industry, performing routine espresso machine preventative e maintenance, formulating business plans and specials, coordinating events and coffee cuppings, expediting food and drinks, register and bank management, scheduling meetings with employees and potential event sponsors, proficient espresso & pour over coffee performance, ordering supplies and coffee o n a weekly basis from Intelligentsia Coffee Roasters, personal and professional customer service skills
powersgray.comEvent & Project Manager
Jan. 2012 - Nov. 2017Charleston, South Carolina Areacoordinating & managing unique & creative events for non-profit organizations, marketing/networking, client development & relations, website & social media development, tracking online marketing tactics and patterns, managing event productions from concept to completion, budgeting & sponsor outreach, brand development & amelioration, developing event content strategies, online and in-person communications with clients, customers, and vendors
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