Requests
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Network Power<100 people
Roles
✨100%
Business Owner
🧑🔬100%
Engineer
Geos
🇮🇳100%
India
Work Background
SMG - Service Management GroupSupport Engineer
Jul. 2022 - Dec. 2023
Oyster®Support Specialist
Oct. 2021 - Jan. 2023Remote
Sirius SupportCustomer Support Manager
Jun. 2021 - Mar. 2024
Crossover for WorkSupport Engineer
Jul. 2018 - Jan. 2021
Atty. Ma. Fatima Liu and Associates Law OfficeLegal Secretary
Apr. 2015 - Oct. 2016Humana Bldg., Sta. Rosa City, Laguna
ConvergysCollections Specialist
Nov. 2014 - Apr. 2015Nuvali Ecozone Canlubang, LagunaCollections specialist for wireless services of Sprint. Dealing with both past due and current residential and business accounts, setting up payment arrangements, customizing plans and features to all lines within an account, notifying customers of update eligibility, applying credits and handling customer escalations.
Sykes Enterprises, IncorporatedTechnical Support Professional (Activation Engineer)
Aug. 2010 - Sep. 2014I worked as a Test and Install Technician for Verizon Business - mostly dealing with Broadband and Ethernet. I get on calls with customers for turn up and utilization of their circuits, troubleshooting with field technicians for the physical, network and logical cross-connects/inter-equipment connections and handle tier 2 escalations for troublesome tickets.
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