Years of experience: 13
Customer ServiceChat SupportLive ChatProduct Designer🎓 StudentUX/UI Designer
Trust Score
Exceptionally trusted; proven professional excellence.
Helena's Career Path
Jul. 2023 -Present
InPostUser Experience Researcher
Portugal
Apr. 2022 -Feb. 2023
Ruby LabsResearch Director
RemoteResponsible for structuring and growing the UX Research operations and team, I also supported the workflow definition for the UX Team as a whole. Also, I managed a team with other researchers and acted as a hands-on, balancing large structural projects with daily validation and testing needs.
Sep. 2021 -Mar. 2022
FeedzaiUX Research Lead
Porto, Portugal