Years of experience: 14

Business OwnerCustomer ServiceClient Relations SpecialistConsultingSolution IntegratorProduct Manager

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Felipe's Career Path
Senior Startegics Account EngineerJan. 2023 -
Apr. 2024
Liberty Latin AmericaSenior Startegics Account Engineer
Colombia, BogotáDirected, expedited, and coordinated the solution of escalated cases within the Company to the Infrastructure, Network, and Security areas for eleven (11) Top customers assigned in the Caribbean (Islands). Role also known as Customer Service Manager.
Strategics Accounts EngineerJun. 2021 -
Dec. 2022
Liberty Latin AmericaStrategics Accounts Engineer
Bogotá, Distrito Capital, ColombiaStrategic Accounts Engineer / Service Manager for (5) B2B Customers in the Caribbean and LATAM.
FullStack TesterFeb. 2019 -
Jun. 2019
EricssonFullStack Tester
Bogotá D.C. Area, Colombia · On-siteContractor. Responsible for the design of the Full Stack project for Claro Colombia, executing the flow chart diagrams for the self-management processes for the customer service area. Translate to leaders and workgroup information from English and Portuguese to Spanish, and vice-versa.

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