Years of experience: 32
Partnerships Manager✔️ IT👍 Sales & BizDevSoft Skills Trainer🐦 Design🧑🔬 Engineer
Trust Score
Exceptionally trusted; proven professional excellence.
Steve's Career Path
Feb. 2019 -Feb. 2024
eGain CorporationDirector Pre-Sales
Newbury• Lead and manage the EMEA Pre-Sales team, ensuring high performance and effective customer engagement.
• Oversee pre-sales activities for all knowledge management activities, providing tailored solutions to meet client needs.
• Drive pre-sales activity for multi-channel software, enhancing product adoption and customer satisfaction.
• Drive pre-sales activity for UCaaS integrated environment...
Mar. 2015 -Feb. 2019
eGain CorporationPre-Sales Manager
Slough, United Kingdom• Lead and manage the EMEA Pre-Sales team, ensuring high performance and effective customer engagement.
• Oversee pre-sales activities for all knowledge management engagements, providing tailored solutions to meet client needs.
• Drive pre-sales activity for multi-channel software, enhancing product adoption and customer satisfaction.
• Manage Customer Proof of Concept (POC) initiatives with ...
Aug. 2012 -Mar. 2015
eGain CommunicationsPre-Sales
• Conduct pre-sales activities for all knowledge management engagements, ensuring tailored and effective solutions.
• Manage pre-sales initiatives for multi-channel software, driving product adoption and customer satisfaction.
• Serve as the pre-sales technical resource, coding interfaces for demonstrations to showcase product capabilities.
• Complete RFIs/RFPs, crafting strategic and compreh...