Alina's Posts
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Years of experience: 6+
United States🗿 HRTraining&Development SpecialistTutor💼 C-level ExecutiveGraduate Student
Trust Score
Highly reliable; strong professional involvement.
Alina's Career Path
Mar. 2023 -Present
TargetCheckout Advocate / Guest Services Advocate
Jul. 2022 -Present
Aetna, a CVS Health CompanyBH Case Management Analyst
United StatesManage a caseload of 60+ members while balancing unique and evolving client needs in a
fast-paced environment to resolve issues.
• Use teamwork skills and collaborative skills with cross-functional teams to complete
projects within scope and budget, resulting in a 95% project success rate.
• Identified high-risk factors and service needs while implementing them into client care plans
to impac...
Jan. 2020 -Aug. 2022
Aetna, a CVS Health CompanyICM Shift Care Liaison
Collaborate with team members to successfully staff 1 in 4 members through routine
outreaches, improving care coordination and member satisfaction.
• Served as the primary liaison between stakeholders and case management staff to meet
clients' needs and utilize management skills while building partnerships.
• Developed and led training sessions for shift care coordinators, resulting in a 15% ...