Years of experience: 15

Business Development ManagerStartup FounderHead of GrowthChanel ManagerPartnerships ManagerC-level Executive

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Juan's Career Path
Digital Asset Creator & AI PractitionerDec. 2023 -
Present
Self employedDigital Asset Creator & AI Practitioner
Bogotá, Distrito Capital, Colombia•Published five books on history, culture, and gastronomy through Amazon KDP. •Specialized in content strategies and leveraging AI tools for automation and marketing optimization. •Currently completing an online Master Program focused on Artificial Intelligence applications for business.
Head of Customer SuccessJan. 2023 -
Dec. 2023
SlangHead of Customer Success
Bogota, D.C., Capital District, Colombia• Led User Success and Key Account Management teams in Brazil, Mexico, and Colombia, ensuringlogo retention and driving revenue growth by 20%. • Optimized Net Dollar Retention (NDR) for existing accounts, achieving a 9% improvement throughstrategic initiatives. • Orchestrated enablement and data initiatives, enhancing customer satisfaction by 6%.
Customer Development ManagerJan. 2022 -
Dec. 2022
ClaraCustomer Development Manager
Bogota• Spearheaded Colombian market entry, managing Total Payment Volume (TPV) and leading the KAM team. • Surpassed TPV goals by 203% and 247% for Q1 and Q2 respectively. • Developed local frameworks for engagement, enablement, and customer retention.

Juan's Posts

  • How I can help you

    I optimize revenue engines for SaaS and tech firms by designing scalable sales pipelines, maximizing retention, automating processes with AI, coaching teams, leveraging market intelligence, and creating impactful content. I transform chaos into growth.

  • People I am looking for

    Ideal clients are decision-makers in SaaS or tech firms eager for change and growth. I target founders, CEOs, heads of sales, and revenue leaders ready to scale sales, improve retention, and embrace data-driven decisions. No corporate theatre, just results.

  • Experience & Cases

    Case of success: For Producción Aparte, I streamlined their sales pipeline, introduced CRM, and automated processes. This resulted in a 60% drop in lead response time and doubled monthly closed deals within three months, transforming chaotic processes into structured growth.

  • How to contact

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  • How I can help you

    I enhance customer acquisition and retention for SaaS firms by refining sales processes and leveraging AI. My approach includes optimizing sales strategies, improving customer success, and automating workflows, all backed by deep market insight.

  • People I am looking for

    Looking for clients in B2B SaaS and tech startups across Americas. Past collaborations: - Oracle: Customer Success - Clara: Operational Launch - Slang: Customer Success Head - Early-stage AI/crypto ventures

  • Experience & Cases

    Achievements include: - Clara: 0 to 1,000 clients, 200% goal in 3 quarters - Slang: Reduced churn, improved adoption - Oracle: Boosted renewal rates, aligned cloud solutions Clients: SMBs, solopreneurs, startups

  • How to contact

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