Years of experience: 16

ITBusiness OwnerBrazilProduct Manager

Trust Score

Highly reliable; strong professional involvement.

60%
Natalia's Career Path
Product ManagerOct. 2023 -
Present
Midway | RiachueloProduct Manager
São Paulo e RegiãoAt Midway I manage conversational products (chatbots and WhatsApp), ensuring channel governance and profitability, in addition to opening new revenue generation fronts for financial products. This scope includes user journey evolution to increase resolution and working with the call center to reduce the contact rate and improve the operation’s productivity.
Product ManagerApr. 2021 -
Sep. 2023
BlipProduct Manager
Belo Horizonte, Minas Gerais, BrazilAt Blip, I initially worked on the team dedicated to accelerating the first value of platform users, maintaining direct alignment with the needs and requirements of small and medium-sized companies. Later, as a Senior Product Manager, I participated in an innovation initiative for the Conversational Commerce strategy. This initiative focused on creating a new product adapted to the SMB market...
Product ManagerDec. 2019 -
Mar. 2021
IPNET Growth PartnerProduct Manager
Rio de Janeiro e Região, BrazilI worked on defining the product development process and developing the company's first digital product.

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