Years of experience: 20
ITMarketingUnited StatesProject Manager
Trust Score
Highly reliable; strong professional involvement.
Jeff's Career Path
Mar. 2020 -Present
IPPS - Inmar Post-Purchase Solutions (a Doddle/Inmar joint venture)Onboarding and Customer Success Lead
• Create Onboarding and Customer Success departments and transition these departments through periods of intense change (including during the creation of a joint venture) • Build, maintain, document, implement and deliver white glove customer onboarding experience
• Liaise with relevant internal stakeholders related to the successful deployment and ongoing management of retail customers • Col...
Apr. 2019 -Feb. 2020
FriendbuyImplementation Team Lead
Los Angeles, California (Remote)• Owned the Implementation lifecycle from integration to implementation
• Maintained Salesforce customer pipeline reporting
• Collaborated with executives and numerous departments (e.g., Engineering, Product, Design, Finance) to solve interesting business challenges and deliver a best-in-class onboarding experience
• Developed referral program strategy tailored to customer’s goals, ensuring c...
Jan. 2016 -Dec. 2018
Atlas Realty, Inc.Real Estate Broker
Plains, Pennsylvania• Generated lists of properties for sale and promoted them through multiple advertising channels
• Interviewed market experts to advise customers on real estate prices, mortgages, and market conditions
• Mediated negotiations among buyers, sellers, realtors, brokers, and other professionals
• Created terms of listings, ensured that purchase contracts were met, and represented customers at clo...