Years of experience: 4
ITFinanceAccounts receivable
Trust Score
Exceptionally trusted; proven professional excellence.
Diego's Career Path
Dec. 2023 -Jun. 2024
PhilipsFrench Collections Specialist - Canada
Panamá, PanamáAccounts receivables and SME for automated Collections Process for Philips Health Systems, Canada.
Aug. 2021 -Dec. 2023
PhilipsBilingual Collections Specialist
PanamaResponsible for a portfolio of +10k B2B Accounts for Discus Dental. - Offered Accounts receivable attention in French & English for the North America Dental Business. - Ensured past due accounts went through due process to either collect balance or delegate collections to a 3rd party agency. - Ensured monthly results of 80% + Collected AR. - Maintained regular communications with all practice...
Apr. 2021 -Jul. 2021
LG ElectronicsSoutien Technique
Panama City, Panamá, PanamaOffered service to francophone customers in Quebec, and small French-speaking communities outside Quebec.
- Logged each call in GSFS, LG’s CRM tool.
- Provided technical support to a wide variety of products from home appliances like laundry machines and convection ranges to Smart TV’s and mobile phones.
- Called customers in order to follow up on their problems and make sure their problems a...