- Lead development and implementation of ServiceNow's Information Risk Management (IRM) technology roadmap for internal adoption and enabling innovation on ServiceNow IRM platform, increasing feature adoption by 50% in 9 months while improving compliance visibility and IT risk-informed decision making. - Drive innovative features into the ServiceNow product, along with the ServiceNow customer...
Jul. 2024 - Present
ServiceNowGovernance, Risk and Compliance Program Manager
-Manage enterprise roadmap for ServiceNow’s internal Information Risk Management (IRM) platform; grew feature adoption 50% in 9 months while improving compliance visibility and risk-aware decision making across IT.
• Lead multiple teams automating control execution and control testing, cutting manual effort 70% and increasing compliance with SOX, NIST, and ISO frameworks.
• Pioneer IRM adopti...
Dec. 2021 - Jun. 2024
ServiceNowRisk and Security Technology Program Manager
United States• Led enterprise IT programs transforming GRC, Security (Zscaler Enablement, Endpoint Zero Trust, IT asset & configuration security), and Supplier Management functions across internal enterprise IT to improve efficiency, security and risk visibility.
• Built program governance and steering forums that drove executive decisions, kept cross-functional teams aligned and ensured outcomes were del...