Years of experience: 7

Document ProcessorTyping SpecialistData Entry SpecialistData EntryBlog ManagerProofreader

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Cre's Career Path
Client Service CoordinatorAug. 2018 -
Jun. 2024
CSI IntClient Service Coordinator
Los AngelesProvided excellent customer service by responding promptly to inquiries and concerns. Assessed customer needs by gathering data through surveys or questionnaires. Developed strong relationships with clients through regular contact and follow-up contact. Monitored incoming emails from clients and responded accordingly within 48 hours. Analyzed customer feedback to better service customers. Mai...
Customer Care RepresentativeJan. 2017 -
Apr. 2018
AloricaCustomer Care Representative
Saraland, ALAnswered customer inquiries over the phone and via email. Provided accurate, valid, and complete information to customers. Resolved customer complaints promptly and professionally. Escalated unresolved issues requiring further investigation or specialized expertise. Maintained a detailed record of all customer interactions, transactions, comments, and complaints. Maintained up-to-date knowled...