Years of experience: 5

Service Quality ManagerCustomer Care SpecialistChat SupportPodcast HostStreamer📝 Influencer or Blogger

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Jose Manuel's Career Path
ForecasterSep. 2025 -
Present
ConcentrixForecaster
Medellín, Antioquia, Colombia
Scheduling and planningJan. 2025 -
Sep. 2025
ConcentrixScheduling and planning
Analista WFMSep. 2024 -
Jan. 2025
ConcentrixAnalista WFM
ColombiaScheduling, forecasting, development my workforce team (RTA's), managing the Account's KPI's and reporting

Jose Manuel's Posts

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    Cómo puedo ayudarte

    • Support in all tasks • Schedule organization • Customer service • Excel knowledge • Basic Python skills • English proficiency

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    Personas que estoy buscando

    • All sizes and profiles • Flexible to diverse needs • Tailored solutions for each client

  • 0

    Experiencia y Casos

    • Achieved 25% production optimization • Improved productivity • Schedule and break management • Clients: Emergia, IGT

  • 0

    How to contact

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