Years of experience: 14
Voice OverData Entry AssociateTyping SpecialistData Entry SpecialistData EntryBlog Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Kate's Career Path
Mar. 2023 -Mar. 2024
Law Offices of Elizabeth MacedonioAdministrative Assistant
• Managed client communications, case files, legal documentation, and administrative operations; served as the primary point of contact for client intake and ongoing case support.
• Maintained strict confidentiality while supporting business continuity and client relationship management across multiple active matters.
Sep. 2022 -Mar. 2023
State FarmSales Service Representative
• Delivered personalized insurance recommendations across auto, home, and life; identified cross-sell and upsell opportunities to support branch business development goals.
Feb. 2022 -Sep. 2022
New York Life (Office of Susan Edwards)Service Assistant
• Drove client engagement and policy retention through proactive outreach, policy reviews, and relationship-building across a growing book of business.
• Handled correspondence, recordkeeping, and client communications to support sales growth and service excellence.