Years of experience: 12

Technical TranslatorTech SupportTranslatorLanguage SpecialistBilingual Communications SpecialistIT

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Exceptionally trusted; proven professional excellence.

80%
Anika's Career Path
Software Support AnalystJul. 2022 -
Present
Veson NauticalSoftware Support Analyst
afro asia building- Investigate and troubleshoot issues reported by end-users, utilizing advanced analytical skills and technical expertise to identify root causes and implement effective solutions. - Collaborate with development teams to escalate and resolve complex technical issues, ensuring timely resolution and minimal disruption to business activities. - Develop and maintain technical documentation, inclu...
Data AnalystJul. 2021 -
Nov. 2022
MyRepublicData Analyst
Platform Support EngineerOct. 2018 -
Mar. 2022
MyRepublicPlatform Support Engineer
- Harness JIRA capabilities to facilitate deployments and maintenance actions - Accurately communicating technical information in an easy-to-understand and timely manner to business users - Receive and solve user tickets using Zendesk ticketing system - Generate required ad-hoc reports using PostgresSQL knowledge - Identify system bugs and testing required fix - Document system capability and...

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