Years of experience: 25

Brand DesignerGraphic DesignerProduct DesignerUX/UI Designer🐦 Design

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Richard's Career Path
Senior Digital Product DesignerApr. 2024 -
Present
RBCSenior Digital Product Designer
Vancouver, British Columbia, Canada- Independently produce, deliver, and validate high-quality end-to-end designs, with a focus on ideating short to medium-term design strategies and features with product teams. - Manage design requirements and prioritization together with your product and engineering partners. - Support and mentor junior designers through day-to-day design challenges - Drive a high-performing product design s...
Senior Digital Product UX & Design ManagerSep. 2016 -
Apr. 2024
HSBCSenior Digital Product UX & Design Manager
Vancouver, Canada Area• Directed UX/UI strategy and execution for public website, mobile apps, and online banking platforms as part of HSBC’s global digital transformation. • Collaborated with Product, Marketing, Legal/Compliance, Digital Sales, and engineering to deliver high-impact features from concept to launch. • Led design for HSBC Wealth Compass robo-advisor: defined requirements, conducted user research, r...
Digital Implementation ManagerSep. 2013 -
Sep. 2016
HSBCDigital Implementation Manager
Vancouver, Canada Area• Managed the implementation of multiple features as part of the digital transformation project. Features included Mobile Cheque Deposit and Interac e-Transfer, conducting user research and usability testing to refine features and enhance user flows. • Developed wireframes and prototypes to support the redesign of multiple products such as Mortgages, Credit cards and support sections, integra...

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