Years of experience: 10

Client Relations SpecialistChief Customer Officer (CCO)Customer Success ManagerCustomer ServiceCRM managerExecutive Coach

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Camila's Career Path
Founder & Strategic Operations ConsultantNov. 2025 -
Present
Self-employedFounder & Strategic Operations Consultant
Director of OperationsMar. 2025 -
Present
ResultsIQDirector of Operations
Medellín, Antioquia, Colombia🎯 Lead day-to-day operations across cross-functional pods to ensure seamless project delivery and client success 🧩 Oversee resource planning, team allocation, and delivery timelines across multiple client accounts 🛠 Drive process optimization and standardization across the organization to enable scalable and repeatable delivery 📈 Collaborate with leadership on OKRs, service design, and op...
Head of Client OperationsAug. 2024 -
Jan. 2025
The Operations Company ⚙️Head of Client Operations
RemoteI oversee the seamless management of both practice operations and client engagements, ensuring that our team delivers exceptional service while driving operational excellence. My key responsibilities include: 🛠️ Practice Management: Leading the day-to-day operations, refining internal processes, and enhancing our tech stack for optimal performance. 🤝 Client Management: Guiding the team to m...

Camila's Posts

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    About myself

    With over 6 years in leadership roles at HubSpot agencies, I've mastered managing cross-functional teams and creating scalable processes. My expertise includes systematizing workflows, supporting teams, bridging strategy with execution, and nurturing senior-level client relationships.

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    Job Description

    Seeking a strategic role as a Director/VP of Operations to influence company direction and build operational infrastructure. Prefer fast-growing tech or SaaS environments with leadership trust and remote flexibility. Ready to turn strategy into successful execution.

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    How to contact

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    How I can help you

    Transformed vision into actionable OKRs, ensuring alignment with growth targets. Developed SOPs and delivery frameworks for clarity and responsibility. Mapped resource allocation for real-time capacity insights. Fostered accountability through weekly OKR check-ins.

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    People I am looking for

    Seeking partnerships with innovative firms focused on operational excellence and scalable growth. Ideal clients include: ResultsIQ, The Operations Company, On The Fuze.

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    Experience & Cases

    ResultsIQ: Built operational frameworks for scaling. The Operations Company: Established deliverable team processes. On The Fuze: Organized multidisciplinary teams for consistent quality across 200+ clients. Previous clients: CEOs, founders, COOs, VPs, Directors.

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    How to contact

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