Years of experience: 11

Service Quality ManagerChat SupportCustomer ServiceCall Center SupervisorSupport SpecialistCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Mzia's Career Path
Workforce ManagerOct. 2024 -
Present
Globl.ContactWorkforce Manager
Operations ManagerFeb. 2023 -
Aug. 2024
ConcentrixOperations Manager
Tbilisi, Georgia
Call Center Manager BPOFeb. 2022 -
Feb. 2023
M+GrupaCall Center Manager BPO
GeorgiaCC Management

Mzia's Posts

  • 0

    About myself

    A seasoned multilingual call center supervisor fluent in German and English, with a decade in the BPO sector. Over five years as a call center manager, adept in leading projects across airlines, online banking, and e-commerce.

  • 0

    Job Description

    Looking for opportunities offering flexible working hours within small to mid-sized teams, where I can utilize my leadership skills, contribute to team success, and foster a collaborative work environment.

  • 0

    How to contact

No responses yet
0
  • 0

    About myself

    With a decade of BPO expertise, I excel as a multilingual (DE/EN) call center manager. Over 5 years managing diverse projects, including airlines, online banking, and e-commerce, showcasing my leadership and adaptability.

  • 0

    Job Description

    Aspiring for a global role as a call center supervisor, I leverage my proficiency in German and English to enhance customer service excellence and lead teams effectively in a dynamic, international setting.

  • 0

    How to contact

No responses yet
0