Years of experience: 19

Case ManagerCustomer Success ManagerCustomer ServiceBanking OperationsTax ProfessionalProject Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Carlos's Career Path
O2C Director of Strategy and OperationsApr. 2024 -
Present
Booking.comO2C Director of Strategy and Operations
Senior Manager Finance Opex and Program ManagementAug. 2022 -
May. 2024
Booking.comSenior Manager Finance Opex and Program Management
Amsterdam, North Holland, NetherlandsEnd to End Portfolio, Program and Project management responsible within the O2C Department. Responsible for the Strategy definition and delivery. Digital Transformation. Operational Excellence Manager responsible for Continuous Improvement.
Global Program Manager O2C/Interim Opex ManagerJan. 2021 -
Aug. 2022
Booking.comGlobal Program Manager O2C/Interim Opex Manager
Amsterdam AreaResponsible for the Program Management and Project Delivery at the O2C department in Booking.com.

Carlos's Posts

  • 0

    How I can help you

    Lead end-to-end delivery of business transformations. Manage portfolios, programs, or projects. Build large programs from scratch. Responsible for strategy and operations. Understand customer needs, scope work, design solutions, execute with agile, waterfall, or hybrid, manage performance, measure adoption.

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    People I am looking for

    Ideal clients: - Bancolombia - HP - Logicalis - Tigo - Globant - Booking

  • 0

    Experience & Cases

    Achievements: - Finance transformations - Digital banking solutions - Voice transformation programs - Audit, R&D Target clients: - Directors - Senior Directors - VPs in business transformations

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    How to contact

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