Years of experience: 9

AIClient Relations SpecialistFounderStartup FounderCustomer Retention SpecialistChief Customer Officer (CCO)

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Courtney's Career Path
Founder and PrincipalFeb. 2025 -
Present
Stillwater InsightsFounder and Principal
Strategic Customer Success ManagerSep. 2023 -
Jun. 2025
TranscendStrategic Customer Success Manager
At Transcend, I’ve been helping enterprise clients simplify and scale their data privacy workflows. Our platform automates the grunt work—like fulfilling data subject requests or simplifying web and mobile consent—so privacy professionals can focus on strategy, not spreadsheets. Whether it’s navigating evolving regulations or integrating with a client’s tech stack, I support customers in leve...
Senior Customer Success ManagerJun. 2022 -
Jun. 2023
RevealSenior Customer Success Manager
RemoteAs a Senior Customer Success Manager at Reveal, I worked closely with SaaS partnerships professionals to transform raw customer data into strategic advantages. Reveal’s AI-powered platform offered a fresh, insight-driven approach, and my role was to guide clients through onboarding, adoption, and discovery, ensuring they could fully capitalize on the platform’s capabilities. By translating co...