Years of experience: 17

Customer Retention SpecialistChat SupportClient Relations SpecialistCase ManagerCustomer ServiceCall Center Trainer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Elle's Career Path
Operations PartnerJun. 2025 -
Present
Octave Consulting GroupOperations Partner
San Francisco & New YorkPartnering with seed-stage founders to provide operational capacity, process optimization, tool implementation, strategic clarity, third-party management, roadmap development, and to structure the working systems and agreements with international R&D partners.
Slack Account PartnerJan. 2022 -
Jun. 2025
SalesforceSlack Account Partner
San Francisco, California, United StatesAt Slack, I was the leading global revenue generator driving Slack professional services’ technology portfolio, the largest industry vertical. Engaged in deal-shaping and collaboration with Salesforce’s highest priority enterprise tech customers through discovery, scoping, and solution design to enable cross-functional teams and partners to accomplish long term customer success.
Engagement ManagerSep. 2020 -
Jan. 2022
SlackEngagement Manager
San Francisco, California, United StatesI joined the Go-to-Market Slack Services team as we hit velocity into tremendous team growth in headcount and revenue. I established the GTM and delivery strategy for key Services offerings, developed a playbook for the partner sales motion on Slack, and oversaw creation of Slack GTM M&A strategy.

Elle's Posts

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    How I can help you

    I ensure seamless company operations and manage essential administrative tasks. I enable large-scale agreements using data-driven insights, harmonizing stakeholders effectively through empathy and practicality.

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    People I am looking for

    Seeking diverse clients, from startups to Fortune 500. Ideal partners: • Companies with clear goals • Organizations valuing data-driven decisions

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    Experience & Cases

    Achievements: • Developed collaboration strategies with Slack, Salesforce, AWS • Led executive decision-making • Negotiated complex deals • Innovated efficiency strategies Clients: • Pacific Gas & Electric • Salesforce • Slalom • Genentech • Slack

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    How to contact

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