Years of experience: 10
UkraineData Entry AssociateTyping SpecialistData Entry SpecialistData EntryBilingual Communications Specialist
Trust Score
Highly reliable; strong professional involvement.
Bohdan's Career Path
Sep. 2021 -Present
signNowCustomer Service Specialist
Responsible for covering multi-channel communication with customers which includes chats, tickets, email, and phone support. - regular screen-sharing meetings with customers; - technical troubleshooting; - communication with other departments; - feature requests submission/bug reporting.
Sep. 2017 -Jun. 2020
ElixinolCustomer Service Manager
Broomfield, Colorado, United StatesElixinol is the pioneer international company on the Hemp and CBD market. Started more than 10 years ago in Australia it's now one of the biggest CBD companies in the USA that has thousands of happy customers all around the world. Firstly, I joined the company as one of the customer support representatives and then made my way to the position of the support team supervisor.
Sep. 2015 -Aug. 2017
HealthJoyHCC
Dnipropetrovsk, UkraineThe company related to the healthcare system in the US. I was accomplishing diverse tasks including: chats with customer, phone calls, work with a ticket system. In addition, I was a helpful guide for American citizens in a complicated system of health insurances and their benefits.