Senior Customer Support manager with 10+ years of experience in customer-facing roles. I help companies handle daily customer communication, resolve issues efficiently, and maintain a high level of service quality — even in high-volume environments.
I’ve worked with products and services across SaaS, e-commerce, service-based businesses, and internal support teams. My focus is on clear communication, accurate troubleshooting, and consistent follow-ups.More...
Emily Cohen
Marketing Consultant
Verified
Emily Cohen is a dynamic Marketing Consultant with over 10 years of experience helping DTC brands elevate their market presence. Based in Los Angeles, she specializes in digital marketing, ecommerce strategies and brand storytelling. Emily has collaborated with Fortune 500 companies and startups alike, consistently driving results through innovative campaigns. Outside of work, she enjoys hiking, finding the best croissants, and yoga.More...