Years of experience: 7

Document ProcessorData Entry AssociateTyping SpecialistData Entry SpecialistData EntryCustomer Care Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Alfria's Career Path
Customer Concierge OperatorApr. 2021 -
Present
Service NSWCustomer Concierge Operator
Parramatta, New South Wales, Australia
Customer Contact OfficerDec. 2020 -
Apr. 2021
SercoCustomer Contact Officer
Integrated Transport Information Services
Customer Service AgentJan. 2020 -
Mar. 2020
SercoCustomer Service Agent
Chatswood, New South Wales, AustraliaIntegrated Transport Information Services

Alfria's Posts

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    About myself

    With a decade in customer service, I swiftly adapted to new roles, consistently surpassing targets, and implementing solutions to reduce support tickets. Recognized as Top Caller and Converter, I excelled in client engagement and performance.

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    Job Description

    Seeking opportunities for remote work where I can leverage my skills in customer service to deliver exceptional support and contribute to team success from anywhere.

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    How to contact

No responses yet
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    How I can help you

    Provide assistance via phone, email, or chat. Over 10 years of customer service experience ensures effective solutions and customer satisfaction.

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    People I am looking for

    Seeking partnerships with businesses in need of reliable customer support to enhance their service experience and client satisfaction.

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    Experience & Cases

    Achievements include delivering high-quality support under pressure, improving efficiency and customer experience, and adapting to digital platforms. Previous clients: Service NSW, Serco, Indeed, TelePerformance, Convergys, TeleTech.

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    How to contact

No responses yet
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