Years of experience: 9

Customer ServiceChanel ManagerCustomer Success ManagerCOOFounderAdvisor

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Mahesh's Career Path
Business HeadSep. 2025 -
Present
Design CafeBusiness Head
Owned regional P&L, revenue targets, and growth strategy Built and managed high-performing sales & design teams Drove market expansion, studio performance, and productivity metrics Implemented SOPs, governance, and performance dashboards to improve efficiency Worked closely with central leadership, marketing, and supply chain teams for alignment Focused on customer experience, conversion impr...
PartnerFeb. 2023 -
Sep. 2025
General ManagerSep. 2020 -
Jan. 2023
HomeLaneGeneral Manager
Gurugram, Haryana, IndiaLaunched Coimbatore Market - First Tier 2 city for Company with a Lean team of 5 people and scaled business to 4X in 15 Months. Achieved the highest in key metrics across Sales, Design & Install in the country for most of the months. Handled Gurgaon business with a team size of 100+ with a direct reportee of 8 people. Improved customer experience by 3X in first 4 months by implementing proces...

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