Years of experience: 7

Customer Success ManagerCustomer ServiceInterior DesignerContent Manager🐦 DesignMarketing

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Kristina's Career Path
Customer Success ManagerJul. 2024 -
Aug. 2025
PathFactoryCustomer Success Manager
Toronto, Ontario, Canada
Customer Success ManagerJun. 2023 -
Jul. 2024
UberflipCustomer Success Manager
Toronto, Ontario, Canada
Customer Success ManagerAug. 2020 -
Jan. 2023
#paidCustomer Success Manager
Toronto, Ontario, Canada-Successfully catapulted customer retention rates • Enhance entire customer journeys via customer on-boarding processes to boost renewal/up-sell rates and minimize customer churn. • Analyze data-driven customer success metrics and KPIs, encompassing net and gross churn, net revenue retention, time to value, etc. • Secured additional MRR by facilitating the conversion of key accounts from mont...