Years of experience: 19

AssistantCustomer ServiceCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ngozi's Career Path
Retail AdvisorJan. 2010 -
Present
9mobileRetail Advisor
Enugu
Customer Service ExecutiveMay. 2008 -
Feb. 2010
EtisalatCustomer Service Executive
Relationship/Marketing OfficerAug. 2006 -
Feb. 2007
Guaranty Trust Assurance.Relationship/Marketing Officer
lagos• Sourcing of viable business for the company • Coordinating of daily marketing activities in the bank • Providing adequate knowledge to customers on the importance of insurance policies

Ngozi's Posts

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    How I can help you

    • Manage expectations with qualitative delivery. • Lead product education and promotions. • Log and escalate customer complaints for resolution. • Handle inventory management. • Engage in marketing to boost new sales. • Multitasking expertise.

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    People I am looking for

    • Seeking collaborations with 9mobile. • Open to partnerships with innovative telecom businesses. • Interested in clients looking to enhance customer service.

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    Experience & Cases

    • 17 years in customer experience. • Worked with startups and diverse businesses. • Proven track record in elevating customer satisfaction. • Successfully managed multiple projects and teams.

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    How to contact

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