Dedicated and customer focused professional with over 17 years of progressive experience in customer experience management, administrative coordination, and retail sales. Proven record of delivering outstanding customer satisfaction, driving retention, and achieving performance targets in the telecommunications industry. Adept at handling customer inquiries, managing office operations, coordinating documentation, and ensuring seamless service delivery. Recognized for outstanding customer service, problem solving ability, and attention to detail in fast paced environments.More...
Jennifer Soares
Procurement and Contract@9Mobile
Verified
Jennifer Soares is a seasoned procurement and contract specialist at 9Mobile, where she has successfully streamlined vendor management processes, resulting in a 20% reduction in supply chain costs over the past year. With over a decade of experience in telecommunications, Jennifer excels in negotiating high-stakes contracts and fostering strategic partnerships that drive business growth. Her innovative approach and keen analytical skills have earned her recognition as a leader in sustainable procurement practices. Passionate about mentoring, Jennifer also leads a team dedicated to developing the next generation of procurement professionals.More...
Asiya Bayero
HR and Admin Manager@MAG Group Limited
Verified
Asiya Bayero is the HR and Admin Manager at MAG Group Limited, where she spearheads strategic human resource initiatives and streamlines administrative operations to enhance organizational efficiency. With over a decade of experience in talent management and employee engagement, Asiya has successfully implemented innovative HR solutions that have significantly improved staff retention and productivity. Her leadership in fostering an inclusive workplace culture has been instrumental in positioning MAG Group as an employer of choice. Asiya holds a Master's degree in International Relations and is known for her dynamic approach to problem-solving and her commitment to driving sustainable growth in a globalized setting.More...