Years of experience: 10

Language SpecialistInterpretation SpecialistProofreaderContent WriterCopywriterResearch Assistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jihoon's Career Path
Project Team LeadsApr. 2023 -
Dec. 2025
outlierAIProject Team Leads
South Korea, Seoul• Managed T&S moderation overseeing team performance, quality standards and policy compliance. • Managed various LLM projects including Rubrics, RLHF, Model Evaluation and Data Annotation. • Oversaw final delivery to clients, QA checks to ensure high quality outputs within tight deadlines.
CRM Team Manager May. 2021 -
May. 2023
Concentrix CRM Team Manager
Malaysia• Collaborated closely with Google Engineering team to meet business objectives and performance. • Head auditor for Korean and English YouTube Trust & Safety teams, responsible for QA oversight. • Led YouTube AI Developm
Advisor - Customer Service, CRM May. 2019 -
May. 2021
Concentrix Advisor - Customer Service, CRM
Malaysia• Moderated YouTube content under Trust & Safety policies for both KR and EN markets. • Reviewed monetized live videos and comments, resolving policy issues raised by users. • Supported video translation tasks and trained peers and new team members.

Jihoon's Posts

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    How I can help you

    Join our innovative team focused on AI and LLM evaluation. We specialize in ensuring high-quality outputs through rigorous data analysis, quality assurance, and trust & safety moderation. Our dynamic environment supports both short and long-term projects.

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    People I am looking for

    As an AI/LLM Evaluation Specialist, you'll design rubrics, support RLHF/model evaluation, and conduct QA checks. You'll also handle policy-based content reviews and manage project delivery, ensuring seamless communication and KPI tracking.

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    Experience & Cases

    Required Skills: - Rubric design expertise - QA and auditing proficiency - Trust & Safety moderation - Strong communication skills - Experience in KPI tracking and stakeholder management

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    Salary & Benefits: - Competitive salary - Flexible working hours - Remote or hybrid work options - Opportunity for long-term engagement - Supportive team environment

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    How to contact

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