Prague, CzechiaSole writer working with the development team of Infor's flagship manufacturing execution applications, creating end user documentation for the key modules within the main product. Extensive rework of existing notes through a transformation process, ensuring all content adhered to strict standards, yet easily consumable by the end user.
Previously managed the documentation team for a flagship...
Prague, The Capital, Czech RepublicContracted to Novartis • Prague lead on setup of an IT Scecurity Operations Center (SOC)
• Responsible for the physical security of the SOC premises and relevant facility management
• Writing use cases and business processes for the development of an IT SOC