I am an experienced technical content writer and editor providing user-focused documentation.
By continuously improving documentation through feedback, UX design, and process optimization, I enhance user experience, streamline onboarding, and reduce support effort.
I am enthusiastic about making technical content accessible and bridge the gap between technology and users, ensuring documentation adds real value to the overall product experience.
I have led ERP documentation teams, introduced innovative content design strategies, made positive use of AI in scaling down tasks, processes, and centralized knowledge across fragmented sources, whilst delivering an impactful ROI.
Here are a few things I can offer:
• Effective leader, mentor, and guide
• Excellent communicator across all levels
• Implementation of structured reuse strategies
• Strong UX sensibility applied to user assistance and UI-aligned content
• Information governance, Agile collaboration, and scalable workflow design
• Cross-functional knowledge centralizationMore...
Leandro Castao
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A perceptive and motivated Oracle Database Administrator with strong developer skills. Excellent track record in information systems with thorough experience in designing, implementing, and management of Oracle databases. Excels at designing and implementing best practices and standards for database systems and troubleshooting database performance issues. Good communication skills. Strong working knowledge of Large (+ 2TB) Relational Database Systems (Oracle 10g, 11g, 12c and 19c), PL/SQL, Physical Data Modeling, UNIX Operating Systems (AIX, Linux (Red Hat/Oracle), Shell scripting.More...