Years of experience: 6
AssistantCustomer Service🎓 StudentTranslatorEducationFinancial Analyst
Trust Score
Exceptionally trusted; proven professional excellence.
Julian's Career Path
Jun. 2024 -Present
fastvacuunRepair Technician – Strategy Consultant
Kissimmee, Florida, Estados UnidosDeveloped Excel-based tracking tools to analyze operational performance and support strategic decision-making. • Diagnosed processes and implemented improvements to reduce downtime and optimize resources. • Collaborated across departments using CRM systems to ensure data accuracy and seamless communication. • Assisted in scheduling and calendar management for project planning and reporting.
Jul. 2020 -Nov. 2024
Waffle HouseServer
Kissimmee, Florida, Estados UnidosDelivered exceptional customer service in a high-volume environment, consistently maintaining client satisfaction. • Managed point-of-sale systems, tracked daily sales, and generated Excel reports for cash reconciliation. • Trained new team members on workflow, communication standards, and operational processes. • Balanced time-sensitive tasks while maintaining accuracy and professionalism.
Apr. 2017 -Jan. 2018
Marriott HotelsFront Desk Associate
Cali, Valle del Cauca, Colombiabullets: • Managed guest check-in, billing, and account updates using CRM and property management systems. • Utilized Excel for financial reconciliation, occupancy tracking, and reporting. • Coordinated department schedules to optimize staffing and service delivery. • Maintained high client satisfaction and operational accuracy under pressure.