Years of experience: 23

United StatesMarketingAssistantData EntryCustomer ServiceConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Kate's Career Path
Senior Director of Customer Success and OperationsJun. 2025 -
Present
HG InsightsSenior Director of Customer Success and Operations
Senior Director Customer Success and OperationsMay. 2024 -
Present
TrustRadiusSenior Director Customer Success and Operations
United States• Drive customer success strategies that enhance growth, retention, and advocacy at scale. • Lead the full post-sale journey, transforming Customer Success into a revenue-generating function. • Build and coach high-performing teams, increasing ARR capacity per CSM by 67%. • Share best practices as a recognized thought leader at industry events like Gainsight Pulse.
Director of Enterprise Customer SuccessFeb. 2023 -
May. 2024
TrustRadiusDirector of Enterprise Customer Success

Kate's Posts

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    About myself

    With 18 years in SaaS, I provide strategic, adaptable assistance to ensure customer satisfaction. My deep expertise in Customer Success best practices equips me to keep your clients engaged and loyal.

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    Job Description

    Seeking a role that allows me to leverage my experience to deliver exceptional customer experiences, ensuring satisfaction and loyalty. I aim to elevate customer interactions to a world-class standard.

  • 0

    How to contact

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