Years of experience: 10

United KingdomService Quality ManagerComplaint Resolution SpecialistProject CoordinatorData EntryPersonal Assistant

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Mafalda's Career Path
Case & Account ManagerJul. 2023 -
Present
WeFindFlatsCase & Account Manager
Remote
Marketplace Sales Specialist (Remote)Aug. 2022 -
Jul. 2023
WeFindFlatsMarketplace Sales Specialist (Remote)
London Area, United KingdomLead projects on demand that help WeFindFlats to grow and improve Manages to facilitate communication and transactions between Flat Seekers (FS) and Accommodation Providers Consults FS on best practices and manages expectations
Relocation Case Manager (Remote)Aug. 2022 -
Jul. 2023
WeFindFlatsRelocation Case Manager (Remote)
London Area, United KingdomLead projects on demand that help WeFindFlats to grow and improve Manages to facilitate communication and transactions between Flat Seekers (FS) and Accommodation Providers Consults FS on best practices and manages expectations

Mafalda's Posts

  • 0

    How I can help you

    Over three years, I have excelled in remote customer service, enhancing client satisfaction and reducing response times. Skilled in clear communication and relationship building, I transform challenges into positive outcomes, ensuring clients are engaged and loyal.

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    People I am looking for

    Looking for: - B2B & B2C clients - Companies needing client relationship management - Organizations aiming to improve client satisfaction through support

  • 0

    Experience & Cases

    Achievements: - Supported B2C clients relocating - Managed accommodation, registration, and benefits  - Developed a client alignment platform

  • 0

    How to contact

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