Years of experience: 13
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Abdelhak's Career Path
Jul. 2024 -Present
Career BreakPersonal goal pursuit
Jan. 2022 -Jul. 2024
WorkivaTechnical Support Engineer
London, England, United Kingdom• Manage and maintain incoming support tickets and phone calls from customers from receipt through resolution.
• Conveys customer feedback to product development staff.
• Working closely with customers to build relationships and improve their product knowledge.
• Conduct status checkpoints with customers on outstanding issues to ensure customer satisfaction.
• Creating new documentation or up...
Jul. 2021 -Jan. 2022
LiteraProduct Support Executive
London, United Kingdom