Years of experience: 24
United StatesPartnerITSolution IntegratorCustomer ServiceEngineer
Trust Score
Highly reliable; strong professional involvement.
Rick's Career Path
Jan. 2023 -Apr. 2025
Core BTSManaging Director
United StatesAs a leader overseeing operations and strategy for Managed Services, I guide a dynamic team of 90+ professionals specializing in Azure Cloud, Endpoint Management, Identity and Securitysolutions, and Datacenter technologies. In this role, I manage services for over 160 direct and 200 indirect clients, ensuring high-quality delivery and innovation. I play a pivotal role in the creation of solut...
Apr. 2021 -Jan. 2023
Core BTSDirector Of Services
United StatesDuring this tenure, I orchestrated strategic growth initiatives for Managed Services, focusing on optimizing cloud and security service capabilities to meet and exceed organizational goals. As part of my responsibilities, I developed and standardized business and IT operations, driving enhanced service reliability and strengthened client trust. I also took pride in leading and mentoring a hig...
Jun. 2019 -Apr. 2021
Core BTSPrincipal Consultant
In this capacity, I spearheaded organizational restructuring efforts, focusing on enhancing governance, optimizing processes, and strategically developing cybersecurity and cloud strategies. Here, I facilitated the discovery, remediation, and integration phases to seamlessly transition the client to a managed service model, ensuring zero disruptions to routine operations. As a representative ...