Years of experience: 17
Data Entry AssociateITQA EngineerData EntryCustomer ServiceCustomer Success Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Carl's Career Path
May. 2021 -May. 2025
Accutive FinTechQuality Assurance Specialist
United States• Implementation of Temenos T24 integration with MuleSoft, streamlining core banking integrations and enhancing data flow between financial platforms
• Facilitated Agile sprints by leading sprint planning, JIRA story grooming, and triage calls with clients.
• Worked on core banking integrations with Mitek and Alkami, enabling Iovation checks, and customer check/fraud check and credit evaluati...
Apr. 2021 -Present
AccutiveProduct Manager
Jan. 2015 -May. 2020
LinedataCustomer Success
Seattle, Washington, United StatesRecognized as Lead on ticketing system conversions. Held position of Support Representative tasked with the implementation of a PM program along with the migration from a Support ticketing system to the PM system. Credited with successfully creating and implementing innovative training materials for a new Ticketing system. Recognized with creating and executing new protocols designed to ensur...